Move the intended gear into the equipment tab
Check whether the items are in storage rather than equipped when the hero receives no aura benefit. A tidy arrangement in the storage tab is not the active equipment layout. This check is especially useful when companion auras work but the hero's do not.
Verify one pair before rearranging everything
- Select the affected character and open the equipment tab.
- Place the aura item there with one item of the type named in its tooltip.
- Put the receiving item in the highlighted area and inspect the resulting bonus.
- Only after that pair works, transfer the rest of the intended layout from storage.
If the equipment tab was already correct
Check the eligible item type and any inventory-border requirement next. A tab mistake is one cause, not proof that every inactive aura has the same fix. Preserve a view of the tooltip and both item positions if a compatible equipped pair still fails.